Needed a refill on a prescription that got faxed over. Went and talked to the pharmacist to say I'd wait for the prescription to be ready. Sat and waited for over 45 minutes and finally decided to go to the counter to ask if it was ready or if I needed to come back another time. Cashier checked and it was ready but they failed to tell me. If I hadn't gone to the counter to ask I wonder how long they would have let me sit there waiting. Very dissapointed in the lack of communication between staff and lack of regard for my time as they literally watched me sit and wait. Not impressed and hope they can fix this in the future.
Probably the best pharmacy I've ever used. I started going here for my prescriptions when I lived in Kingston for grad school and even two years after graduation I continue to use them (they send my medications via post). They're very thorough, quick in their service, have never gotten an order wrong, and are also really good in terms of getting in touch with you if things have changed (e.g. if the generic is unavailable, if the dosage has changed, etc.). After having some issues at another pharmacy where they didn't detect a medication interaction, it's been a big relief to have a place which I can trust to be so thorough.
I've always had great experiences with this pharmacy - especially with the female pharmacist (will update with name once I get it). She is always extremely helpful and truly goes above and beyond my expectations.
Good selection of pharmacy items, zero copay for insured students, and a travel clinic offering vaccinations and consultations.
I started using DrugSmart because it's on campus, but I've found the staff and pharmacists very knowledgeable and happy to answer questions. They are also very quick at filling prescriptions.
DrugSmart Pharmacy is a Canadian Pharmacy based in Kingston, Ontario. DrugSmart Pharmacy is located at 284 Earl St, Kingston, ON K7L 2H8, Canada.
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