I hold a lot of value in how I am treated when dealing with any business. Customer service is high on the my list. I have never required a storage unit until just recently. I have no knowledge on what I might require to accomplish the task I find myself faced with. I had shopped around and spoke with a few of the other storage providers in town and frankly taking care of the customer doesn't seem to be high on the priority list to them. I must say when I walked in to inquire about what I may need and how the process worked I was very impressed with the level of service I was provided. I felt welcome right from the moment I walked in. I was shown respect the entire time even when I was confused with some of the minor details. The property was well cared for. The units were very clean and they look very secure. Can't say enough about the staff. "Fantastic" Genuinely care about the customer. I am not one to write reviews but after being treated poorly I felt obligated to express my appreciation to the staff at Martins Storage. Thank you for all your help. I would highly recommend Martins Storage to anyone looking for a storage unit. Audrey
They are rude on the phone,I was billed for leaveing garbage in my unit , specifically some dog bones I don't even own a dog,, more are they mine, I told them that I left the unit umpty, that possibly someone else could have thrown they're garbage in an empty unit,Since they have my credit card, they desired to bill me anyway
consistently impressive friendly staff and reasonable prices-excellent
My experience with Martin's People's Storage (42 Terry Fox) was excellent. Each time I have been into the office I am treated well and courteously. My unit was ready on time and clean as a whistle. I would recommend these storage units highly. One other thing... they have so many units, you can rent a unit of reasonable size for under $100.00 tax in. Good value compared to the competition.
Would give 5 stars if opened on Sundays..other than that..great customer service!
Martin's People's Storage is a Canadian Storage based in Kingston, Ontario. Martin's People's Storage is located at 42 Terry Fox Dr, Kingston, ON K7M 8N5, Canada.
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