Fabulous service. Linda and Chris are the best. Knowledgeable, efficient and fun. There for us if something unexpected pops up on a trip.
This CAA is my home base. I stopped by for a trip tick for Newfoundland it was produced as we waited. There are lots of goodies to make your travel better. You can book a trip, get auto insurance, purchase traveler cheques. I spent a lot of time checking out all the neat stuff. Everyone should check it out.
We are CAA members and this was not a good experience. The agent who served us was rude and getting any information from her was like pulling teeth. This woman should not be in the hospitality industry. The "free" handouts available to members were kept behind the counter and not available for browsing. Complete opposite of our experience at the Ottawa branch which was the exact opposite and beyond 5-star.Also, when enquiring about upgrading our membership to include our RV she said she could not help us and told us to call an 800 number because our membership originates from Ottawa which is Eastern region and Kingston falls under South Central region. Bizarre to say the least. Last I knew Kingston was located in Eastern Ontario.
Very friendly staff excellent service
After waiting in line for my turn while one woman at her station looked only to be working on her Tim Hortons coffee, the woman who served me started out well until she took a 5 minute call in the middle of serving me - she should have put her on hold and let me have the map I came in for.
CAA Store - Kingston is a Canadian Travel Agency based in Kingston, Ontario. CAA Store - Kingston is located at 768 Gardiners Rd, Kingston, ON K7M 3X9, Canada.
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