I switched my vet because of the price. we have the same high quality care and friendly staff. The reason I wrote a review is so I can say thank you for the wonderful experience my puppy's got on his 1st appointment. I just have to find a less expensive charges. I paid $220.00 and I'm so shocked! Didn't expect that much. $93.00 for stool exam, I know that it came w a free 1st exam so imagine if its not. I thought how much would the second and next appointments will be for my puppy will be. I just decided to cancel the appointment because I was traumatized w the amount I spent, I'm not rich. not being rude here or anything as I've said I still appreciate the friendliness.As I have indicated, we have switched vet because of the pricing. If your clinic was really concern about charging the customer correctly, the doctor could have opted right there and ask me if this and that is okay. I understand the vaccinations charges BUT for stool exam charges of $93.00??? it's crazy! I didn't even get the result. I have to call and ask. Then the person who answered the phone claimed they were trying to reach me, yes they are, not for the stool exam result but for the next appointment. I have it in my voice mail message. it's a really disappointing experience. I felt like I was robbed my hard earned money. I am unsure as to why the owner needs me to e mail him. It's quite clear your clinic over charged me.
They treat my dog like family. Every single employee has been awesome. Highly recommend.
Best vet clinic I have ever gone to. My cat spent the entire day there today to get X-rays and treatment with Dr. Lang. They are so professional and sweet here and they also offer very reasonable prices, insurance, or financial aid. Dr. Lang is absolutely amazing and took great care of my little one. They all made sure he was comfortable and cared for. They went above and beyond my expectations, as they do every time. If youve never been there before, go. You wont regret it. They dont just quickly look over your pet and send you home. They take their time doing a proper exam and if there are any concerns they will inform you of their opinion and offer you advice if youre unsure about what to do. They will never force you to do anything or try to get you to do more for more money. They dont care about the size of your wallet, they care about you and your furry friends.
Friendly staff. The doctor was a bit on the condescending side. I took my dog there once only and I will not do so again. I had indicated, more than once (!), to the staff at the front desk AND to the doctor that it was my first visit at the clinic. My dog had a general exam and then had her vaccinations. I payed my bill and when I went home I realized that I had been charged $93 for an exam that lasted less than 5 minutes and for which, I was told later by the person who recommended the clinic to me, should have been free! I checked the clinic's website and indeed it was indicated that the first exam is free. Yet no one of the people at the hospital felt that this was relevant information and I was nevertheless charged! I don't care about marketing gimmicks such as free treats and a free bandana. I care for a solid scientific knowledge, professionalism and care for both dog AND owner.
Took my cat Ares in to get looked at so we can get him fixed. He had been to a vet before when he was a kitten and got his first shots and I had bad experience at my old vet but as soon as I walk in I'm relaxed. Ares was nerves he's peed in his carrier and they were so kind, they cleaned it for us and got a towel to clean him up. They were so good with him, even tho he wasn't acting himself because he was so nervous because he's so used to the apt. I'd recommend this animal hospital!
Princess Animal Hospital is a Canadian Veterinary Care based in Kingston, Ontario. Princess Animal Hospital is located at 1027 Bayridge Dr, Kingston, ON K7P 3B8, Canada.
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