Amazing staff. Extremely clean. Tons of washers and dryers both normal and industrial sizes
Best place for doing laundry in Kingston. Clean, reliable machines. Food and beverage counter is handy. Staff aren't too bad either.
First few times I came here GREAT service. Older, shorter lady with brown hair was working. Always polite, answered any questions I had and at the ready (with a smile :) when I needed change or to buy a drink. Last two times Ive been here it was a different lady with blond hair. She is so rude! Is never at the counter and acts as though it is a huge inconvenience when you go to the counter to get change or buy anything. Also this place is open until 10pm, sign says last load at 8:45pm. I loaded all my machines by 8:00pm but when I went to get change (of course she wasnt at the counter but outside) she stood there and says you know we close at 10 right. I replied yes and then she stood there for a minute before giving me my change. I come in all the way from Amherstview because I like that this place has an attendant and the facility is clean and well maintained. But I will not be coming back again, people deserve to be treated better.
Price was fair and good washers/dryers, but the lady was so crabby and rude. She seemed frustrated when I wanted change and miscounted.
The mat itself is lovely, many machines, it's clean, all machines are in working order and adorable inside. BUT. Everytime I come in to use the driers the lady working is just the RUDEST woman that I have encountered in a service location. I asked her a simple question, if there were any driers that may be higher power and she spat back at me "they're all the same" in just the rudest tone, I could not believe it. I then needed change, and she did not speak to me at all... dumped the change I had asked for in my hand and then stormed away. I manage a retail store and I have encountered rude customers before but I am just astonished as this is the THIRD time I have had the same experience with this woman. If this weren't the only mat open late then there is no way I would continue coming here.
Surf's Up! Laundry And Dry Cleaning is a Canadian Laundry based in Kingston, Ontario. Surf's Up! Laundry And Dry Cleaning is located at 277 Bath Rd, Kingston, ON K7M 2X6, Canada.
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